You can check your order's status anytime by signing into your account or by clicking here if you don't have an account. Here's what your order status means:


Your order is on track and will be shipped promptly. Most orders placed M-F before 9:00am PST are shipped the same day. So too are expedited orders (such as orders with UPS Ground, 3-Day, 2-Day, or Next Day shipping) placed before 12:00pm PST.


Your order has shipped and is currently in transit. You can track your order using the tracking number we emailed you.

Pending / Pending Verification / On Hold

Your order was marked as suspicious (sorry) and it's being reviewed by the humans. This can take up to 1 business day.

Canceled / Closed

We have canceled your order at your request.

Please don't hesitate to contact us at if you need more information on your order status.