Canceled orders are refunded in full via original payment method. Additionally, if your order never arrived and you choose not to have it re-shipped, then your order will be refunded in full via original payment method.
All other refunds are by the price of the items returned and any sales tax paid.
Please allow 1-2 business days for your refund to show up in your account.
Please contact us if you have questions regarding your refund.
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Call Us
877-305-4858 (US & Canada)
415-692-6770 (All other locations)
Hours
9:00 - 5:00 PST Monday - Friday
9:00 - 3:00 PST Saturday
