Support Center

Returns and Exchanges

Last Updated: Dec 03, 2014 03:15PM PST
We offer FREE Returns & Exchanges on all orders to the U.S. and Canada! We've also extended our return policy for International customers. We're committed to your 100% satisfaction. If you're not happy with a recent purchase, please see below.

USA & CANADA:
We include a pre-paid UPS Ground return label when we mail your order. Please complete the return form sent with your order (located on the opposite side of your packing slip) and follow these steps:

 
  1. Place all merchandise and your completed return form into a package.
  2. Affix the included UPS return label to your package.
  3. Drop off at any UPS location within 60 days.

Please allow 5 to 10 business days for package transit, plus an additional 5 to 7 business days for processing after receipt at our Fulfillment Center. Exchanges are subject to availability. We'll email you once we process your return or exchange.

ALL OTHER COUNTRIES
Please fill out the return form sent with your order  (located on the opposite side of your packing slip) and follow these steps:

  1. Place all merchandise and your completed return form into a package.
  2. Mail merchandise within 60 days to:
            ‚ÄčHEADLINE SHIRTS RETURNS
            4512 HARLIN DR
            SACRAMENTO, CA 95826
            UNITED STATES OF AMERICA

Please allow 15 to 20 business days for package transit, plus an additional 5 to 7 business days for processing after receipt at our Fulfillment Center. Exchanges are subject to availability. We'll email you once we process your return or exchange. 

If you did not receive a return label and/or return form in your order or if you no longer have the aforementioned paperwork, please contact us regarding your return or exchange here. Expedited processing available for orders with defects or incorrect items received.

Contact Us

  • Email Us
  • care@headlineshirts.net
  • Call Us
    (877) 305-4858 (US & Canada)
    (415) 692-6770 (All other locations)

    Hours
    9:30 AM - 5:00 PM PST Monday - Friday

    Offices
    Headline Shirts
    3265 17th Street Suite 104
    San Francisco, CA 94110

    Returns and Shipping
    Headline Shirts
    4512 Harlin Dr.
    Sacramento, CA 95826

    Ask us your questions anytime on Facebook or Twitter
care@headlineshirts.net
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